Youth Information Publications
Standards for Youth Information Centres (PDF 228k)

(Caighdeáin do Lárionaid Eolais Don Ógra)

The Code of Standards for Youth Information Centres sets out the core principles and procedures for the operation and evaluation of Youth Information Centres.

The purpose of the Code is to act as a benchmark for good practice, providing a framework for assessing the quality of services and the means of quality assurance for young people, information service managers and funding bodies.

Developed by the National Youth Information Monitoring Committee, the Standards have been adopted by the Department of Education and Science.



Induction Pack for
Youth Information Workers

The Induction Pack acts as a guide to assist with the introduction of new information workers to the various aspects of youth information delivery.

The purpose of the Pack is to create awareness of, and provide basic facts on, the principles and skills involved, and to provide guidelines for the organisation of significant work areas.

The Pack is divided into 14 sections as follows, each individually downloadable in Adobe Acrobat PDF format.

Introduction 82Kb
Section 1 - Definition & Aims123Kb
Section 2 - Standards 177Kb
Section 3 - Structure 151Kb
Network Structure 85Kb
Section 4 - Local & General Procedures 189Kb
Section 5 - Communication Skills 91Kb
Section 6 - Information Retrieval Systems 206Kb
Section 7 - Information Sources 230Kb
Section 8 - Dealing with Queries 148Kb
Section 9 - Referral 104Kb
Section 10 - Statistics 164Kb
Queries - Daily Record 43Kb
Special Services and Browsers - Daily Record 54Kb
Outreach Activities 52Kb
Detailed Query Record 29Kb
Section 11 - Information Technology 207Kb
Section 12 - Outreach 112Kb
Section 13 - Publicity 154Kb
Section 14 - Additional Services 137Kb